KIGALI REPORT

Service Manager at Radisson Blu Hotel & Convention Center Kigali (Deadline: 11 August 2021)

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🏘️ About the Organization and Job Details

The Organization 

Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Radisson Blu Hotel, we’re looking for people just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.
Our first class Front Office Department is the heart of the house, and our Service Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

📋 Job Description Details

Job Position Title

Service Manager

Job Closing Date 

11 August 2021

Number of Job Positions

One Position

Job Location

KG 2 Roundabout, Kigali, Rwanda

Job Payment Terms and Contract

To Be discussed

Job Duties& Tasks  and Responsibilities

  • Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
  • Overseas and participates in the prompt and courteous check in and check out of guests
  • Utilize leadership skills and motivation to maximize team member productivity and satisfaction
    People developer/exporter

💼 Job Specification

Qualification Needed

  • Proficient in all Front Office and Guest Relations procedures to be a resource when needed
  • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
  • Commercially aware
  • Driven and ambitious to inspire the team to consistently deliver and exceed service standards
  • Clear thinker with excellent communication abilities
  • Strong working knowledge of Opera Property Management System

🌐 How to Apply

Job Application Channel Accepted 

Application Deadline Provided

Please  Apply for  this Post not later than .11 /August /2021..


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