KIGALI REPORT

4 Positions at Deriv (RW) Ltd(Deadline: 01st December, 2021)

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🏘️ About the Organization and Job Details

Payments & Reconciliations Officer at Deriv (RW) Ltd: (Deadline 1 December 2021)

Payments & Reconciliations Officer

Job Information

  • FunctionFinance & Accounts
  • CityKigali
  • CountryRwanda

Job Description

As a Payments & Reconciliations Officer, you will help maintain good financial records for the company, using well-documented accounting practices and payment reconciliation protocols.Simultaneously, you will need to handle client’s inquiries related to deposits and withdrawals, including processing the transaction.

  • Ensure our accounting records are healthy by tracking, managing, and reconciling transactions.
  • Keep our clients happy by processing their payments in a timely manner.
  • Help resolve clients’ payment-related queries.
  • Be vigilant in monitoring all payments and help us identify and prevent fraud and other suspicious transactions. When they do occur, be resilient in handling and resolving them.
  • Safeguard and comply with internal controls and keep our documentation updated and audit-ready.

Requirements

  • A diploma or degree with a major in finance or risk management
  • Proficiency with popular office applications such as Microsoft Excel, accounting software, and databases
  • Solid analytical skills
  • The ability to quickly learn new (proprietary) systems and procedures
  • Excellent spoken and written English communication skills

What’s good to have

  • An understanding of AML, fraud processes, and risk

Benefits

  • Growth-inducing challenges
  • Productive and cooperative work atmosphere
  • Career progression opportunities
  • Market-based salary
  • Annual performance bonus
  • Casual dress code

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000037223025/E-Payments-Executive?not later than the 01st December  2021.

CLICK HERE TO READ MORE AND APPLY


Talent Acquisition Executive at Deriv (RW) Ltd: (Deadline 1 December 2021)

Talent Acquisition Executive

Job Information

  • FunctionPeople Management

  • CityKigali

  • CountryRwanda

Job Description

As a Talent Acquisition Specialist with a deep understanding of the company hiring needs, you will build a pipeline of competent local talent to fill the required roles. Being experienced in using multiple selection methodologies, you will assess candidates’ cultural fit while determining if they meet the role requirements. You’ll also participate in career events and build a rapport with potential hires.

What you’ll do

  • Source suitable candidates from internal databases, job portals, and career sites.
  • Screen candidates using our established Topgrading methodology.
  • Schedule and coordinate interviews in line with company procedure and participate in the selection process.
  • Manage candidate databases and tracking systems.
  • Prepare recruitment analytics and hiring reports.
  • Spearhead recruitment activities such as career fairs and campus recruitment drives.

Requirements

  • A university degree or other relevant professional qualifications in Business Administration, Human Resources, Organizational Psychology, or any other relevant field.
  • Exposure to recruitment and selection processes and methodologies
  • Proficiency in office software such as Word, Excel, etc.
  • Excellent spoken and written English communication skills

What’s good to have

  • 1 or 2 years of experience in a Human Resources or Customer Service environment
  • Experience as a recruiter in the financial or IT industries
  • Knowledge of applicable employment laws and regulations

Benefits

  • Growth-inducing challenges
  • Cooperative work environment
  • Career progression opportunities
  • Market-based salary
  • Annual performance bonus
  • Casual dress code

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000003910120/Talent-Acquisition-Executive? not later than the 01st December  2021.

CLICK HERE TO READ MORE AND APPLY


Client Support Executive at Deriv (RW) Ltd: (Deadline 1 December 2021)

Client Support Executive

Job Information

  • FunctionCustomer Support
  • CityKigali
  • CountryRwanda

Job Description

As a Client Support Executive at Deriv.com, you will assist our clients with issues regarding our products and services, build a mutually beneficial relationship with them, and encourage them to try new products. You will also keep track of recurring issues and report clients’ feedback to other teams. If you are a fresh graduate, you can still apply for this role, provided that you value competence, integrity, and teamwork and are passionate about helping clients. By delivering world-class customer service, you will forge client loyalty and promote business growth.

Your challenges

  • Respond to customer enquiries and concerns by live chat and email.
  • Process applications and customer documentation according to relevant policies and regulations.
  • Collaborate with client support agents in different time zones to ensure optimum results and customer satisfaction.
  • File records and documents of customer interactions and customer satisfaction.

Our team

We are the Customer Support team, responsible for establishing a sustainable relationship with our clients, assisting them to resolve potential issues with our products and services, increasing product adoption, and communicating clients’ demands to relevant teams.

Requirements

  • Willingness to work in rotating shifts, weekends, and public holidays
  • Excellent spoken and written English communication skills
  • Proficiency in French

What’s good to have

  • University degree in communications, IT, or any related fields
  • Practical experience in technical customer support
  • Experience in the financial services or IT industry
  • Proficiency in other languages

Benefits

  • Growth-inducing challenges
  • Productive and cooperative work atmosphere
  • Career progression opportunities
  • Market-based salary
  • Annual performance bonus
  • Casual dress code

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000003910182/Client-Support-Executive? not later than the 01st December  2021.

CLICK HERE TO READ MORE AND APPLY


Business Development Executive at Deriv (RW) Ltd: (Deadline 1 December 2021)

Business Development Executive

Job Information

  • FunctionMarketing & Global Partnerships
  • CityKigali
  • CountryRwanda

Job Description

You’ll be a Business Development Executive in our new Kigali office, set up to serve our rapidly growing customer base in the African continent. You will grow our partner networks, support our partners in their marketing activities, and build the Deriv brand in Africa.

What you’ll do

  • Grow the business of our existing affiliates in the African continent.
  • Source, recruit, and support affiliates that are aligned with our values and business plans.
  • Make data-driven recommendations to increase affiliate performance.
  • Monitor and analyse partner activity, using metrics such as the number of conversions per affiliate.
  • Develop marketing plans and promotional materials to help partners improve their client acquisition and retention efforts.

Our team

You’ll be a part of the Marketing team at Deriv.com. We look for opportunities to partner with traders, brokers, influencers, and app developers to grow our business.

Requirements

  • A university degree in marketing, business administration, or any other related discipline
  • Experience in using a wide range of digital marketing tools
  • Market research skills and a keen understanding of the consumer journey
  • An assertive, sales-driven personality and the ability to adapt quickly and achieve results
  • Excellent spoken and written English communication skills

What’s good to have

  • Experience in affiliate marketing, growth hacking, and business development
  • IT knowledge or experience
  • Proficiency in French

Benefits

  • Exciting work challenges
  • Cooperative work environment
  • Career advancement opportunities
  • Market-based salary
  • Annual performance bonus
  • Casual dress code

How to apply

Interested candidates should send their application file (CV, Academic certificate, and cover letter) by the link:https://deriv.zohorecruit.com/jobs/Careers/590522000004649139/Business-Development-Executive? later than the 01st December  2021.

CLICK HERE TO READ MORE AND APPLY


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